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Impact of COVID-19 on Retail Banking Sector

Market Analysis

by John Willmott

published on Aug 10, 2020

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Report Overview:

NelsonHall’s analysis of the Impact of COVID-19 on Retail Banking Sector consists of 11-pages. The report focuses on the impact of COVID-19 on Retail Banking Sector globally.

Who is this Report for:

NelsonHall’s “Impact of COVID-19 on Retail Banking Sector” report is a survey of CFOs in retail banks to ascertain the impact of COVID-19 on their financials & operations designed for:

  • Vendor marketing, sales and business managers wishing to understand the impact of COVID-19 on retail banks’ financials and digital IT and operations transformation and BPS activity
  • Retail banks interested in understanding the impact of COVID-19 on their peers
  • Financial analysts and investors specializing in the services sector, looking to understand the impact of COVID-19 on IT and BPS services.

Scope of this Report:

The report analyzes the worldwide impact of COVID-19 on the retail banking sector and addresses the following questions:

  • What is the expected impact on retail bank sales, costs, and profitability in Q3 2020?
  • By what percentage will each functional budget be impacted over the next 12-months?
  • What impact will COVID-19 have on the level of business process services spend over the next 12-months?
  • What impact will COVID-19 have on operational transformation spend over the next 12-months?
  • What impact will COVID-19 have on IT services spend over the next 12-months?
  • What impact will COVID-19 have on sourcing and shoring strategies?

Key Findings & Highlights:

NelsonHall’s market analysis of the Impact of COVID-19 on Retail Banks consists of 11-pages. The report focuses on the impact of COVID-19 on retail banking revenues and costs in the next quarter and the expected impact on functional budgets, BPS spend, operational transformation spend, and IT services spend over the next 12-months.

This report is one of a series of detailed individual sector reports being published by NelsonHall.

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