Vendor Analysis
published on Apr 20, 2021
Report Overview:
This NelsonHall vendor assessment analyzes SD Worx's offerings and capabilities in New World Workforce Management
Who is this Report for:
NelsonHall’s New World Workforce Management profile on SD Worx is a comprehensive assessment of SD Worx offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Workforce Management and identifying vendor suitability for Workforce Management RFPs
- Vendor marketing, sales, and business managers looking to managers developing strategies to target service opportunities and benchmark themselves against their peers
- Financial analysts and investors specializing in the Workforce Management sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of SD Worx’s Workforce Management services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
NelsonHall’s vendor assessment analyzes SD Worx’s offerings and capabilities in Workforce Management services. SD Worx, headquartered in Antwerp, Belgium, is a leading people solutions provider with global capabilities and European roots. SD Worx is one of the largest HR providers in Europe, with a physical presence in twelve countries, supporting ~73k clients. SD Worx’s entry into the Workforce Management market came about from two separate paths:
- Adessa, an HCM integration and consulting company (acquired in April 2020), built partnerships and capability with three workforce management products:
- SAP partnership established in 2005 where Adessa was certified to implement the Time and Attendance and Workforce Scheduling modules based on SAP ECC
- WorkForce Software partnership in 2015. Adessa achieved certification as an interface, configuration, reporting specialist and completed its first project in 2018
- Kronos partnership in 2019. Adessa achieved certification for implementing Access Control, Timekeeping, Advance Scheduling, Universal Device Manager, and Integration. It completed its first project with Kronos in France in 2020.
- Protime, a Belgium-based specialist provider of Workforce Management software, was acquired in 2011. Protime currently supports 39 countries with ~320 workforce management experts and over 25 years of workforce management experience.
- Strobbo (previously known as Online Werkrooster) is a Belgium-based personnel planning software company founded in 2016 and acquired by Protime in 2018. It has ~ 1.3k catering and retail clients and in 2020 announced it would be launched in France, Netherlands, and Luxembourg. Strobbo offers tailor-made work schedules taking into account fluctuating workloads alongside visibility of business profitability.
SD Worx has 344 employees supporting its WFM offering across 39 countries. SD Worx has a local presence in seven countries: Belgium, the U.K., Germany, France, the Netherlands, Luxembourg, and Italy.