Vendor Analysis
published on Nov 07, 2022
Report Overview:
This NelsonHall assessment analyzes Mphasis' offerings and capabilities in cognitive and self-healing IT infrastructure management services
Who is this Report for:
NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Mphasis is a comprehensive assessment of Mphasis’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Mphasis’ cognitive & self-healing IT infrastructure management services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Mphasis provides cognitive and self-healing IT infrastructure management services through InfraGenie, its automation and service management platform, and additional IP and third-party tools. It has developed a foundational blueprint based on every capability in InfraGenie. This includes an event management process for the monitoring of events and alerts, their correlation, and the eventual incident management process.