Vendor Analysis
published on Jul 21, 2023
Report Overview:
This vendor assessment analyzes Tech Mahindra's offerings and capabilities in procurement transformation services.
Who is this Report for:
NelsonHall’s procurement transformation profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services and identifying vendor suitability for procurement services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the F&A and Supply Chain services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Tech Mahindra’s procurement offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Tech Mahindra offers procurement services through a digital procurement competency practice primarily within a larger supply chain capability. Its offerings span procurement BPS and related IT and consulting services. With its procurement services, Tech Mahindra targets organizations that are not best in class and are struggling in areas such as spend compliance (below 90%) and connectivity of S2P processes. All offerings aim to achieve integration of upstream and downstream procurement, a single version of the truth and real-time visibility, and a trade-off between effectiveness and efficiency.
There is an overall emphasis on helping clients improve process efficiencies through digital transformation, e.g., through the introduction of RPA, in their supply chain and procurement activities. Tech Mahindra has some experience bringing automation into clients' procurement shared services organizations.
There is also a focus on helping clients decrease the cost of procurement by improving spend visibility through applying analytics and improving contract compliance through automation. There is, as yet, less of a focus on UX improvement for buyers or suppliers.