Vendor Analysis
published on Aug 31, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Popay's offerings and capabilities in Payroll Services.
Who is this Report for:
NelsonHall’s Payroll Services profile on Popay is a comprehensive assessment of Popay offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Payroll Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Popay’s Payroll Services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Popay was established in 2004 and is an HR and Payroll software and services organization specializing in services to support the African region, the Benelux market, with its headquarters in Belgium. It brings proprietary HR/payroll software with roots in its system integration, including Oracle HCM and Oracle e-business suite. With a history of ~15 years servicing this market, it has established itself with proven capability through growing its client base to include key accounts such as the National Bank of Morocco, Randstad, and the European Parliament.
It services ~40k client employees through its proprietary platforms, this includes large Belgium clients using its HR platform, primarily for learning. Of these it supports payroll services for ~21k client employes. It has ~65 employees based in Belgium and across Africa, supports ~106 payroll service clients across 36 countries, and offers a mobile-friendly self-service capability to view pay slips, documents, leave, timesheets, and profiles. All its managed services are delivered with in-house resources, without any reliance on in-country payroll partners or vendor management.
It also has clients using third-party software where Popay processes the payroll. These include organizations such as the Government of Congo, the OCP in Morocco, the National Bank of Morocco. Including these the total number of client employees being serviced is ~200k.