Vendor Analysis
published on Jan 02, 2025
Report Overview:
This NelsonHall assessment analyzes ADP's offerings and capabilities in Recruitment Process Outsourcing
Who is this Report for:
NelsonHall’s RPO profile on ADP is a comprehensive assessment of ADP’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of ADP and identifying vendor suitability for RPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the RPO sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of ADP’s RPO offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Automatic Data Processing, Inc. (ADP) is a comprehensive global provider of cloud-based human capital management (HCM) solutions uniting HR, payroll, talent, time, tax, and benefits administration. ADP offers business outsourcing services, analytics, and compliance expertise, connecting technology and talent from recruitment to retirement, enabling clients to transform their candidate and employee experiences and improve performance.
ADP talent solutions support all market segments and focus on various HCM services:
- Talent Acquisition (TA) services include recruiting & hiring, compensation, screening and selection services, hiring manager training, compensation, and onboarding
- Talent Management and Activation services help develop high-performing leaders and teams and enhance employee experiences at work. Core services include performance management, employee engagement, compensation analysis, and succession planning.
The company offers broader HR outsourcing and Professional Employer Organization (PEO) services, comprising:
- Payroll and tax administration
- Employee training and development
- Policy creation and administration
- Recruitment and onboarding
- Benefits administration
- Compliance and risk management
- Outplacement services.
ADP delivers generative AI, AI, and ML-enabled systems and tools across its portfolio. It supports all market segments and the entire employee lifecycle for full-time and freelance workers, from recruitment to retirement. The company enables services with flexible advanced technology solutions, including ADP Connected Talent, ADP Assist, and ADP Lyric HCM.
ADP began providing Recruitment Process Outsourcing (RPO) in 2003 and resides within an HCM company. Its global delivery footprint allows the company to offer services to clients in 50 countries and 42 languages. Its associates in 14 countries and 17 service center locations deliver onshore, nearshore, and offshore support.
ADP RPO provides deep talent insights to help drive targeted recruitment strategies for attracting top talent. With global, customizable recruitment services, ADP RPO enables organizations to find and hire the best candidates for hourly, professional, or executive positions. The company also delivers market analytics, sourcing strategies, candidate screening, selection, and onboarding solutions to help organizations connect their talent strategy to business priorities.