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Instant Impact - Recruitment Process Outsourcing

Vendor Analysis

by Jeanine Crane-Thompson

published on Jan 24, 2025

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Report Overview:

This NelsonHall assessment analyzes Instant Impact's offerings and capabilities in Recruitment Process Outsourcing 

Who is this Report for:

NelsonHall’s RPO profile on Instant Impact is a comprehensive assessment of Instant Impact’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Instant Impact and identifying vendor suitability for RPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the RPO sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Instant Impact’s RPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Founded in 2011, Instant Impact operates offices in the U.K., U.S., and South Africa, employing ~95 team members. The company is a global talent solutions provider whose service offerings include the following:

  • Permanent talent solutions
  • Contingent workforce solutions
  • Consulting services.

The company's mission is to be a talent solutions partner for small and mid-sized companies. Its services are built around serving this specific market segment. More broadly, Instant Impact wants to be a force for good, focusing on sustainability, equity, and diversity through numerous partnerships.

The company leverages its proprietary and third-party technology partners to deliver its talent acquisition solutions. Instant Impact’s programs comprise ongoing Specialty RPO services contracts with terms over one year.

Instant Impact offers the following Specialty RPO solutions:

  • Specialist RPO - an outsourced tech-enabled talent function including onsite resources, access to specialist centers of excellence, i.e., talent intelligence, sourcing, transformation, talent marketing, and data, and Instant Impact’s modular tech stack
  • TA Augmentation - supplements an organization’s in-house resources with access to Instant Impact’s centers of excellence and modular tech stack, providing immediate additional flexibility and allowing clients to focus on business partnering and managing a higher volume of roles
  • Executive Search - introduced in 2024, Impact X is its executive search brand helping clients hire future leaders
  • Recruiter on demand - embeds specialist talent acquisition specialists into a client’s internal team, increasing recruitment capacity with team members aligned with an organization’s culture
  • Advisory - a suite of advisory services helping clients improve everything from TA processes to implementing a new tech stack.

Each solution can be added as a standalone service or bundled with an existing RPO engagement. Additionally, Instant Impact is developing a Managed Service Provider offering that will be released in 2025. The service manages contracts and temporary workforces, from attraction, rate negotiations, and pre-employment screening to off-boarding, consolidating control, and reducing costs.

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