Vendor Analysis
published on Jul 01, 2025
Report Overview:
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in Mortgage & Loan Services
Who is this Report for:
NelsonHall’s ‘Transforming Mortgage and Loan Services’ profile on Wipro is a comprehensive assessment of Wipro’s offerings and capabilities for the mortgage and loan sector, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of technology and operational services and identifying vendor suitability for mortgage and loan services in RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Wipro’s mortgage and loan service offerings and capabilities and market and financial strength, including:
- Identification of the company’s strategy, offerings, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and Wipro service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Wipro’s largest industry is BFSI, which contributes one-third of its revenues. It started delivering services to lenders in 2004 when it provided data entry BPO services to a lender for loan origination. Wipro has made several significant acquisitions to expand its capabilities:
- Gallagher Financial Systems (2008): a software and IT services vendor for mortgage origination and fulfillment. This platform is now called NetOxygen
- Opus CMC (2014): a U.S.-based provider of mortgage due diligence and risk management services
- Designit (2015): a digital design firm that supports clients looking to develop products presented to the customer through an omnichannel environment
- Capco (2021): a financial services consulting firm delivering high-value management consulting.
These acquisitions have enabled Wipro to deliver comprehensive transformation, technology, and operations services to financial institutions.
Wipro is now focusing on helping lenders transform their operations with NetOxygen (origination) and the Wipro Data Intelligence Suite (WDIS) for data management. It partners with other product vendors to deliver transformation for cloud, fintech, and lending operations.