Vendor Analysis
published on Aug 29, 2025
Report Overview:
This NelsonHall vendor assessment analyzes isolved's offerings and capabilities in Payroll Services
Who is this Report for:
NelsonHall’s Payroll Services profile on isolved is a comprehensive assessment of isolved’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for Payroll Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Payroll Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of isolved’s Payroll Services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
isolved is a provider of human capital management (HCM), workforce management (WFM), and employee experience (EX) technology and associated services targeting small-to-medium-sized businesses (SMB) and mid-market organizations. It is dedicated to the North American market. It has five core offerings:
- HCM software, a proprietary multi-tenant cloud platform called isolved People Cloud
- Managed payroll services
- Managed HR services
- Managed Benefits Administration services
- Professional services that include optimization.
isolved offers a proprietary cloud-native multi-tenant platform, People Cloud, which is supported alongside managed payroll services. Payroll is supported through a managed payroll business (delivered directly by isolved or the isolved Network) or through SaaS software. The isolved People Cloud platform supports payrolls for ~7m client employees and ~189k U.S.-based small and medium-sized employers across all products. It processes payroll for ~8m client employees across ~195k organizations. All of its payroll service clients purchase the foundation of the isolved People Cloud.