Vendor Analysis
published on Jan 02, 2026
Report Overview:
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Supply Chain Transformation.
Who is this Report for:
NelsonHall’s supply chain transformation profile on Genpact is a comprehensive assessment of Genpact’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of supply chain transformation and identifying vendor suitability for supply chain transformation RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the supply chain management services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact’s supply chain services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Genpact has ~20 years of experience offering SCM services. However, the primary focus on and growth in SCM offerings began post-2018, when Genpact acquired Barkawi Management Consultants. Genpact aims to drive innovation for supply chain leaders, transform supply chain while augmenting with technology, and accelerate value realization with agentic AI.
The company offers supply chain management services across advisory, managed services, technology, and sustainability through a mix of data, technology, and analytics capabilities. Services include AI- and ML-led deployments, tech implementations, end-to-end transformations, and outcome-driven SCM offerings.
Genpact's strategy for SCM services is to build an ecosystem of highly connected, autonomous offerings, with a focus on circular supply chains, and to leverage GenAI and Agentic AI across the supply chain to deliver client outcomes.