Reports related to Alorica

• Alorica - CMS in Telecommunications

  Apr 11, 2017 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Alorica's offerings and capabilities in CMS in Telecommunications.  [...]

  view this reportdownload abstract

• EGS - CMS in Retail and CPG

  Jun 22, 2016 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes EGS' offerings and capabilities in CMS in retail and CPG. [...]

  view this reportdownload abstract

• Alorica - CMS in Retail and CPG

  Jun 15, 2016 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Alorica's offerings and capabilities in CMS in retail and CPG [...]

  view this reportdownload abstract

• EGS - Customer Management Services

  Mar 03, 2016 | Vendor Analysis by Ivan Kotzev

  Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas.  [...]

  view this reportdownload abstract

• Alorica - Customer Management Services

  Feb 15, 2016 | Vendor Analysis by Ivan Kotzev

  Alorica Inc (Alorica) is a privately held firm headquartered in Irvine, California.  [...]

  view this reportdownload abstract

• EGS - CMS in High Tech

  Dec 02, 2015 | Vendor Analysis by NelsonHall Analyst

  Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries.  [...]

  view this reportdownload abstract

• Alorica - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Alorica is a privately held firm headquartered in Irvine, California, which began operations in 1999 as a technology services company. It entered the customer management services (CMS) market in 2003, with its first client from the telecommunications industry sector. Across all industries it employs ~48k personnel globally and operates 73 contact c [...]

  view this reportdownload abstract

• EGS - CMS in Healthcare (Payer and Provider Support)

  Jul 08, 2015 | Vendor Analysis by NelsonHall Analyst

  EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...]

  view this reportdownload abstract

• Alorica - CMS in Telecommunications/Cable/Satellite

  Oct 28, 2014 | Vendor Analysis by NelsonHall Analyst

  Alorica is a privately held firm headquartered in Irvine, California which began operations in 1999 as a technology services company. It entered the customer management services (CMS) market in 2003, with its first client from the telecommunications industry sector. Across all industries it employs ~20k personnel globally and operates 40 contact ce [...]

  view this reportdownload abstract

• EGS - CMS in Telecommunications/Cable/Satellite

  Oct 01, 2014 | Vendor Analysis by NelsonHall Analyst

  Expert Global Solutions (EGS) is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the customer relationship management (CRM) BPO market. NCO is the EGS brand in the accounts receivables management (ARM)/collections BPO market. EGS is a privately held company headquartered in Plano, Texas. EGS employs [...]

  view this reportdownload abstract