Reports related to HGS

• HGS - Business Process Transformation through RPA and AI

  Feb 01, 2018 | Vendor Analysis by John Willmott

  HGS brands its RPA and AI based offerings within the HGS Automated Enterprise, which covers both front-office and industry-specific & back-office automation. HGS has its own proprietary automation platform, DigiCX, for front-office automation. DigiCX incorporates third-party platforms extensively, with, for example, RPA solutions used for ag [...]

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• HGS and Canadian Telco - Transformational CMS

  Sep 25, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "HGS and Canadian Telco - Transformational CMS" case study is an example of how transformational CMS was used to increase CSAT and sales conversion rates. [...]

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• HGS and Global Credit Card Provider - Transformational CMS

  Sep 25, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "HGS and Global Credit Card Provider - Transformational CMS" case study is an example of how transformational CMS was used to meet a client's increasingly stringent NPS targets. [...]

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