Reports related to Sutherland Global Services

• Sutherland- Advances in Analytics BPS

  Mar 12, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Sutherlands' offerings and capabilities in Analytics BPS. [...]

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• Sutherland- Digital CX Services

  Aug 02, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Sutherland' offerings and capabilities in Digital CX Services. [...]

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• Sutherland and Global Network Communications Organization - Transformational CMS

  Oct 01, 2014

  NelsonHall's "Sutherland and Global Network Communications Organization - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and customer churn, while improving NPS. [...]

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• Sutherland and U.S. Telco client - Transformational CMS

  Oct 01, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Sutherland and U.S. Telco client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...]

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