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• CSS Corp. and International Telco - Transformational CMS

  Oct 22, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "CSS Corp. and International Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost. [...]

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• CSS Corp. and U.S. High-Tech client - Transformational CMS

  Oct 22, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "CSS Corp. and U.S. High-Tech client - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]

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• Resource Solutions - Managed Service Program Outsourcing

  Oct 17, 2014 | Vendor Analysis by Elizabeth Rennie

  Resource Solutions is the recruitment process outsourcing and managed service outsourcing division of the Robert Walters Plc staffing firm. Resource Solutions was established in 1997 in the U.K. to expand Robert Walters' recruiting services into outsourcing engagements through contract expansions. [...]

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• Sutherland and Global Network Communications Organization - Transformational CMS

  Oct 01, 2014

  NelsonHall's "Sutherland and Global Network Communications Organization - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and customer churn, while improving NPS. [...]

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• Sutherland and U.S. Telco client - Transformational CMS

  Oct 01, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Sutherland and U.S. Telco client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...]

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• Firstsource and second U.K. Media Client - Transformational CMS

  Sep 30, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Firstsource and second U.K. Media Client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...]

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• Transcom and a European Telco - Transformational CMS

  Sep 30, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Transcom and a European Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while increasing OSAT. [...]

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• Transcom and Australian High-Tech Manufacturer - Transformational CMS

  Sep 30, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Transcom and Australian High-Tech Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while improving CSAT. [...]

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• WNS and an Online Travel Agent - Transformational CMS

  Sep 29, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "WNS and an Online Travel Agent - Transformational CMS" case study is an example of how transformational CMS was used to enhance revenue generation. [...]

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• WNS and a Utilities Provider - Transformational CMS

  Sep 29, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "WNS and a Utilities Provider - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost, increase CSAT and increase revenue. [...]

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