Reports related to Concentrix

• Webhelp- CX Services in Retail and CPG

  Aug 27, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in CX Services in Retail and CPG [...]

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• Concentrix -Healthcare Payer BPS

  Mar 01, 2019 | Vendor Analysis by NelsonHall Analyst

  Concentrix’ parent company SYNNEX acquired Convergys in October 2018. The integration of Convergys with Concentrix is underway. Convergys adds horizontal capabilities and scale in managing consumer-facing BPS offerings, including healthcare payer BPS. [...]

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• Concentrix- Advances in Analytics BPS

  Feb 25, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Analytics BPS. [...]

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• Tigerspike - UX-UI Services

  Sep 13, 2018 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Tigerspike's offerings and capabilities in UX-UI Services. [...]

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• Webhelp - Multi-channel CMS: Delivering Digital Customer Experience

  Jul 26, 2017 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in multi-channel CMS. [...]

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• Concentrix - Multi-channel CMS: Delivering Digital Customer Experience

  Jun 15, 2017 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Multi-channel CMS. [...]

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• Concentrix - Transforming Customer Management Services through Analytics

  Oct 04, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in transforming CMS through analytics. [...]

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• Concentrix - Retail Banking BPS

  Jul 13, 2016 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Concentrix’s offerings and capabilities in retail banking services. Concentrix is one of a number of retail banking services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]

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• Convergys - CMS in Retail and CPG

  Jun 13, 2016 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Convergys’ offerings and capabilities in CMS in Retail and CPG [...]

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• Webhelp - Customer Management Services

  May 03, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Webhelp’s offerings and capabilities in Customer Management Services. [...]

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