Reports related to SYKES Enterprises

• SYKES - Customer Experience Operations Transformation

  Jan 05, 2022 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in Customer Experience Operations Transformation [...]

  view this reportdownload abstract

• SYKES - Social Media Customer Experience Services

  Oct 09, 2020 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in Social Media Customer Experience Services [...]

  view this reportdownload abstract

• SYKES- Cognitive CX Services

  Jan 10, 2020 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in Cognitive CX Services. [...]

  view this reportdownload abstract

• SYKES- CX Services in Retail and CPG

  Jul 03, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in CX Services in Retail and CPG [...]

  view this reportdownload abstract

• SYKES - Digital Customer Experience Services

  May 22, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in Digital Customer Experience Services. [...]

  view this reportdownload abstract

• SYKES - CMS in Telecommunications

  Apr 27, 2017 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in CMS in Telecommunications.  [...]

  view this reportdownload abstract

• SYKES - Multi-channel CMS: Delivering Digital Customer Experience

  Feb 09, 2017 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in Multi-Channel CMS. [...]

  view this reportdownload abstract

• Sykes - CMS in Retail Banking

  Nov 30, 2016 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Sykes' offerings and capabilities in CMS in Retail Banking. [...]

  view this reportdownload abstract

• Sykes - Customer Management Services

  May 26, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Sykes’ offerings and capabilities in customer management services. [...]

  view this reportdownload abstract

• Sykes - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care.  [...]

  view this reportdownload abstract