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RPO & Total Talent Services 2023

Market Analysis

by Jeanine Crane-Thompson

published on May 26, 2023

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Report Overview:

NelsonHall’s RPO & Total Talent services market analysis consists of 122 pages

Who is this Report for:

NelsonHall’s RPO & Total Talent report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the RPO & Total Talent market 
  • Vendor marketing, sales, and business managers developing strategies to target RPO & Total Talent services
  • Financial analysts and investors specializing in the RPO & Total Talent services sector.

Scope of this Report:

The report analyzes the worldwide market for RPO & Total Talent and addresses the following questions:

  • What is the market size and projected growth for the RPO & Total Talent market by geography?
  • What is the industry sector’s activity profile in the RPO & Total Talent services market?
  • What are the top drivers for adopting RPO & Total Talent services?
  • What are the benefits currently achieved by RPO & Total Talent users?
  • What factors are inhibiting user adoption of RPO & Total Talent services?
  • Which are the leading RPO & Total Talent vendors globally and by geography?
  • What is the typical combination of existing and new services provided within RPO & Total Talent services contracts?
  • What is the current delivery location pattern used for RPO & Total Talent services contracts, and how are these models changing?
  • What are the challenges and success factors within the RPO & Total Talent services market?

Key Findings & Highlights:

NelsonHall’s RPO & Total Talent services market analysis consists of 122 pages, focusing on strategies for 2023 and beyond.

Economic instability will likely prevail until 2025. Factors include geopolitical conflicts, inflationary and recessionary concerns, and the enduring impact of the pandemic. These factors continue generating business uncertainty and require organizations and vendors to pivot and adapt rapidly. These influences are impacting RPO & Total Talent.

Critical social issues such as employee health, safety, well-being, flexible working, and diversity, equity, inclusion, & belonging (DEIB) are transforming HR and organizational culture.

The infusion of technology within candidate sourcing and attraction is evolving, with vendors increasingly applying AI, RPA, and ML to boost recruiting efficiency and strengthen candidate quality and engagement. 

Next-generation recruitment platforms leveraging microservices and low-code/no-code architecture enrich vendor tech stacks. Intelligence around holistic talent using predictive and prescriptive analytics supports broad organizational strategies, including candidate recruiting and employee retention considerations such as compensation disparities, populations with a high probability of resignation, skilling, and internal mobility opportunities.

Continued enrichment of modern, AI-enabled RPO solutions enables all-encompassing candidate and employee insights and processes supporting the new era of work.

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RPO & Total Talent 2023

published 2023-04-11 | Project by Jeanine Crane-Thompson

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering recruitment process outsourcing (RPO) and total talent acquisition services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in technology/tools innovation and services innovation. Vendors evaluated for this NEAT are: ADP, Advanced RPO, Cielo, Engage2Excel, Hudson RPO, IBM TAO, Lorien, NXTThing RPO, Orion Talent, Page Outsourcing, PeopleScout, Pontoon, Resource Solutions, Sanderson, Sevenstep, Talent Solutions RPO, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].
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