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Meet the NelsonHall Team

Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

In this key role, Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across Banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing. In these domains Andy covers professional services, hosting, and BPS.


Current project summary:

Andy is currently conducting a major global project on Wealth and Asset Management Operations Services.


More about Andy:

Andy joined NelsonHall in September 2005 after gaining extensive financial management experience at global banks, including Citibank and U.S. Trust, where he worked for 20 years, and consulting for ten years prior to joining NelsonHall. Andy's operational experience includes key roles managing the customer and counterparty operations with other financial institutions. He then worked in a consulting capacity, advising regulatory agencies and investment banks on operational issues and business performance.

Andy has a B.A. degree in economics from Harvard College, and an M.B.A. degree from Stanford. He lives in Massachusetts with his wife Nancy and their two children. When not working, Andy enjoys sailing, hiking, and travel.

Contact Andy Efstathiou

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Latest blog posts by Andy Efstathiou:

  • Capgemini’s Digital Banking Strategy Focused on Tier One Legacy Transformation

    Jun 01, 2018, by Andy Efstathiou

      I recently attended the Capgemini Financial Services Industry Conference in London, also meeting up with several banks to learn more about where they are spending their digital services money, what they are looking for from digital projects, and where the market is headed. Bank dema[...]

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  • Infosys Builds Foundations of a Successful Open Banking Ecosystem

    May 16, 2018, by Andy Efstathiou

      The banking industry is undergoing significant legal and operational transformation, including the move towards open banking, a regulatory requirement whereby banks open their platforms to third-parties for them to transact business with the banks’ customers and suppliers. Here I[...]

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  • How Citibank & Unicredit Are Delivering Digital Loan Origination

    Apr 11, 2018, by Andy Efstathiou

      Loan originations are a key part of the digital revolution taking place in the banking industry, and banks have two key goals when they replace their legacy loan origination systems (LOS): Enabling omnichannel delivery of LOS services Reducing time to fulfillment (turnaround ti[...]

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