Andy Efstathiou
Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for:
- Retail and Commercial Banking BPS
- Capital Markets BPS
- RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
Andy is widely respected for his deep knowledge of the banking industry and the changing landscape of banking regulations, technology, and services. Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing, KPO, and Multi-Process BPS.
Andy is currently conducting a major global project on Next Generation Mortgage BPS. Recently completed projects include FinTech services in Banking, and RPA and AI services in Banking.
Andy joined NelsonHall in September 2005 after gaining extensive financial management experience at global banks, including Citibank and U.S. Trust, where he worked for 20 years, and consulting for ten years prior to joining NelsonHall. Andy's operational experience includes key roles managing the customer and counterparty operations with other financial institutions. He then worked in a consulting capacity, advising regulatory agencies and investment banks on operational issues and business performance.
Andy is a frequent guest speaker and lecturer and has appeared on many TV and radio news programs internationally, written numerous articles for, and been interviewed by, numerous leading publications, including The Economist, The Wall Street Journal, and Forbes Magazine.
Andy has a B.A. degree in economics from Harvard College, and an M.B.A. degree from Stanford. He lives in Massachusetts with his wife Nancy and their two children. When not working, Andy enjoys sailing, hiking, and travel.
Contact Andy Efstathiou
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Reports by Andy Efstathiou:
Sutherland - Next Generation Mortgage and Loan BPS
Jul 26, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Next Generation Mortgage and Loan BPS. Sutherland is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractCapgemini - Next Generation Mortgage and Loan BPS
Jul 24, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Next Generation Mortgage and Loan BPS. Capgemini is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractIBM - Next Generation Mortgage and Loan BPS
Jul 18, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in Next Generation Mortgage and Loan BPS. IBM is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractWipro - Next Generation Mortgage and Loan BPS
Jul 14, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in Next Generation Mortgage and Loan BPS. Wipro is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractInfosys - Next Generation Mortgage and Loan BPS
Jun 06, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Next Generation Mortgage and Loan BPS. Infosys is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstract
Latest tweets by Andy Efstathiou:
Follow @Andy EfstathiouLatest tweets from our analysts:
- @AndyE_NH Jul 26, 2017Just published @Sutherland - Next Generation Mortgage and Loan BPS(#79953) via @NHInsight
- @AndyE_NH Jul 24, 2017Local banks are moving much faster than in the past on platform modernization. Should be a good conference https://t.co/5mQ5LaYozE
- @AndyE_NH Jul 24, 2017looking forward to @TechMahindra business update on Thursday esp. tech bets for this year and strategy
- @AndyE_NH Jul 24, 2017looking forward later this week to a demonstration of @VirtusaFinTech Lab should be a great follow on to a detailed briefing London in June
- @AndyE_NH Jul 24, 2017Just published profile on @Capgemini - Next Generation Mortgage and Loan BPS(#79947) via @NHInsight
Latest blog posts by Andy Efstathiou:
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Adventures in Blockchain: TCS Focuses on the Building Blocks of a Successful Blockchain Ecosystem
Jul 11, 2017, by Andy EfstathiouMany Blockchain services vendors have observed that up to 75% of proofs of concept for Blockchain fail to meet their goals. Analysis of drivers for such widespread failure indicates that the initial use case was flawed because it was constructed to justify experimentation rather than solve busin[...]
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Avaloq Combines Tech & Ops Delivery to Help Wealth Managers Slip the Surly Bonds of Legacy Environments
Jun 27, 2017, by Andy EfstathiouI recently attended the Avaloq client conference in Zurich. The conference was well attended, with ~400 attendees. Avaloq is on a roll, adding clients across offerings and markets for the past several years. Here I outline how they are doing it and what their next steps are. Backgro[...]
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HCL Acquires UFS’ Mortgage BPS Business to Build As-A-Service Consumer Loan Business in U.S.
Jun 19, 2017, by Andy EfstathiouAs discussed in my blog of April 12, 2017, the mortgage processing industry in the U.S. is challenged to remain profitable because, from 2012 to 2016, loans outstanding grew 1.8% per year, while processing costs grew at 7.3% per year. This is leading to industry consolidation and opera[...]
Commented Tracking service articles:
TSYS Awarded API Software Contract by FPS Trust Company for Healthcare Related APIs
Oct 05, 2015 | Contracts by Andy Efstathiou
Jack Henry Announces it is Processing EMV Debit Card Payments for Mastercard and VIsa
Sep 29, 2015 | New Offerings by Andy Efstathiou
Jack Henry Announces Fiscal Q4 2015 Revenues Up 5.9% to $333.7m
Aug 25, 2015 | Financial Results by Andy Efstathiou
Mastercard partners with Axiata to provide International Remittances to Residents in Sri Lanka
Jul 16, 2015 | New Partnerships by Andy Efstathiou
Visa Europe Announces Intention to Sell Remaining 5.3% Stake in Monitise
Jul 08, 2015 | Mergers and Acquisitions by Andy Efstathiou