Andy Efstathiou
Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for:
- Retail and Commercial Banking BPS
- Capital Markets BPS
- RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
Andy is widely respected for his deep knowledge of the banking industry and the changing landscape of banking regulations, technology, and services. Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing, KPO, and Multi-Process BPS.
Andy is currently conducting a major global project on Next Generation Mortgage BPS. Recently completed projects include FinTech services in Banking, and RPA and AI services in Banking.
Andy joined NelsonHall in September 2005 after gaining extensive financial management experience at global banks, including Citibank and U.S. Trust, where he worked for 20 years, and consulting for ten years prior to joining NelsonHall. Andy's operational experience includes key roles managing the customer and counterparty operations with other financial institutions. He then worked in a consulting capacity, advising regulatory agencies and investment banks on operational issues and business performance.
Andy is a frequent guest speaker and lecturer and has appeared on many TV and radio news programs internationally, written numerous articles for, and been interviewed by, numerous leading publications, including The Economist, The Wall Street Journal, and Forbes Magazine.
Andy has a B.A. degree in economics from Harvard College, and an M.B.A. degree from Stanford. He lives in Massachusetts with his wife Nancy and their two children. When not working, Andy enjoys sailing, hiking, and travel.
Contact Andy Efstathiou
Only NelsonHall clients have access to our analysts and advisors for their expert advice and opinion. To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
Reports by Andy Efstathiou:
Digital Risk - Next Generation Mortgage and Loan BPS
Sep 07, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Digital Risk's offerings and capabilities in Next Generation Mortgage and Loan BPS. Digital Risk is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractGenpact - Next Generation Mortgage and Loan BPS
Sep 06, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Next Generation Mortgage and Loan BPS. Genpact is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractNext Generation Mortgage and Loan BPS Market Assessment and Forecast
Sep 05, 2017 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of the next generation mortgage and loan BPS industry and trends consists of 94 pages. [...]view this reportdownload abstractTCS - Next Generation Mortgage and Loan BPS
Aug 24, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes TCS' offerings and capabilities in Next Generation Mortgage and Loan BPS. TCS is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstractAtos - Next Generation Mortgage and Loan BPS
Aug 18, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Atos' offerings and capabilities in Next Generation Mortgage and Loan BPS. Atos is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]view this reportdownload abstract
Latest tweets by Andy Efstathiou:
Follow @Andy EfstathiouLatest tweets from our analysts:
- @AndyE_NH Sep 21, 2017ITS vendors are looking more towards the #European continent for more delivery and clients. @Infosys is looking to… https://t.co/zZorVYewHU
- @AndyE_NH Sep 21, 2017Services vendors are on an acquisition spree for customer experience capabilities read @NHInsight blog on recent… https://t.co/IuNgNy69kv
- @AndyE_NH Sep 20, 2017Looking forward to #TCSARDay to find out more about #digital services at @tcs_na
- @AndyE_NH Sep 12, 2017looking forward to @cgi briefing me today on their #wealth services offerings and business
- @AndyE_NH Sep 11, 2017Looking forward to briefing from @CapgeminiBusSvc tomorrow in Boston
Latest blog posts by Andy Efstathiou:
-
Adventures in Blockchain: Virtusa Focuses on Security & Privacy Issues in Permission-Based Environments
Aug 31, 2017, by Andy EfstathiouMost Blockchain use cases have focused on reducing the need for (and cost of) infrastructure. And in Virtusa’s case, the vendor has focused on engagements where it can combine Blockchain technology with other emerging technologies such as QR codes, IoT, and encryption algorithms to deliver[...]
-
Adventures in Blockchain: TCS Focuses on the Building Blocks of a Successful Blockchain Ecosystem
Jul 11, 2017, by Andy EfstathiouMany Blockchain services vendors have observed that up to 75% of proofs of concept for Blockchain fail to meet their goals. Analysis of drivers for such widespread failure indicates that the initial use case was flawed because it was constructed to justify experimentation rather than solve busin[...]
-
Avaloq Combines Tech & Ops Delivery to Help Wealth Managers Slip the Surly Bonds of Legacy Environments
Jun 27, 2017, by Andy EfstathiouI recently attended the Avaloq client conference in Zurich. The conference was well attended, with ~400 attendees. Avaloq is on a roll, adding clients across offerings and markets for the past several years. Here I outline how they are doing it and what their next steps are. Backgro[...]
Commented Tracking service articles:
TSYS Awarded API Software Contract by FPS Trust Company for Healthcare Related APIs
Oct 05, 2015 | Contracts by Andy Efstathiou
Jack Henry Announces it is Processing EMV Debit Card Payments for Mastercard and VIsa
Sep 29, 2015 | New Offerings by Andy Efstathiou
Jack Henry Announces Fiscal Q4 2015 Revenues Up 5.9% to $333.7m
Aug 25, 2015 | Financial Results by Andy Efstathiou
Mastercard partners with Axiata to provide International Remittances to Residents in Sri Lanka
Jul 16, 2015 | New Partnerships by Andy Efstathiou
Visa Europe Announces Intention to Sell Remaining 5.3% Stake in Monitise
Jul 08, 2015 | Mergers and Acquisitions by Andy Efstathiou