Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
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Track the pattern of service adoption by monitoring Mortgage & Loan contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
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published on Oct 16, 2015
Sitel to hire 1K FTEs in its new Pompano Beach, FL contact center. It has already hired 500 FTEs for the new center and is hiring 500 additional FTEs to provide customer care for a financial services client.
