Vendor Analysis
published on Nov 26, 2024
Report Overview:
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in core banking services
Who is this Report for:
NelsonHall’s ‘Transforming Core Banking Services’ profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities for the core banking sector, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of technology and operational services and identifying vendor suitability for core banking services in RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of WNS’ BFS-focused core banking service offerings and capabilities and market and financial strength, including:
- Identification of the company’s strategy, offerings, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
WNS began its core banking work in 2006 by providing operations and automation services to regional banks. WNS’ most frequent engagement model transforms a client’s banking environment and migrates operations to its BPS delivery services with ongoing enhancements.
WNS has been investing in building new capabilities, including:
- Hyperautomation services, beginning with the acquisition of Vuram in 2022: current solutions cover chargebacks, disputes, compliance, contract compliance, work orchestration, delinquencies, and the customer lifecycle
- No-code application builder: the solution, Vuram AppEzy, is a no-code app builder built on Appian, which builds custom apps ten times faster than previously possible
- GenAI solutions: current solutions cover voice agent support, adverse media screener, financial research, smart case solver, automated reconciliation, and automated narrative generator.