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Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
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programid = 320
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This vendor is not part of the KVA program
published 2025-02-18 | Project by Bilal Chaudhry
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering property & casualty (P&C) insurance operations services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI. Vendors evaluated for this NEAT are: Capgemini, Cognizant, DXC, EXL, Foundever, Genpact, TCS, WNS, and Xceedance. To find out more, contact Guy Saunders (EMEA) at
[email protected] or Darrin Grove (N. America) at
[email protected].
Published reports:
published reports related to EXL within the Core Banking program
May 03, 2018 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes EXL's offerings and capabilities in Digital Banking services. EXL is one of a number of banking operations services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]
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