John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Apr 01, 2024
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the procurement transformation market as well as the requirements and experiences of their peers.
NelsonHall’s Procurement Transformation project focuses on how procurement BPS and consulting vendors meet the increasing demand for procurement services.
Some large organizations already have experience working with leading BPS vendors and consultancies to support their sourcing and procurement activities, often at a tactical level. However, many organizations are now recognizing that they need to introduce some fundamental changes and undertake widespread transformation programs of their procurement activities, including reimagining and standardizing processes, enhancing user journeys, leveraging predictive analytics, intelligent automation, AI/ML, and other new technologies.
This major NelsonHall study is essential reading for category managers of procurement transformation services and BPS globally, with analysis detailing what they can achieve now and what they can expect to achieve over the next few years, and detailing the capabilities of the key procurement BPS and transformation vendors, including:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the market as well as the requirements and experiences of their peers when seeking to buy specific technologies or services.
