John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on May 29, 2025
This vendor assessment analyzes GEP's offerings and capabilities in procurement services
NelsonHall’s Modernizing Procurement Through Digitalization profile on GEP is a comprehensive assessment of GEP’s procurement offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of GEP’s procurement transformation offerings, capabilities, and market and delivery strengths, including:
With over 25 years of experience in delivering procurement services and now supply chain services, GEP is a global provider of procurement and supply chain solutions, and employs ~6,000 individuals. GEP offers a unified suite of services encompassing strategy, software, and managed services. Its software platforms include GEP SMART, an AI-powered source-to-pay procurement solution, and GEP NEXX, an end-to-end supply chain platform. These platforms are built on GEP QUANTUM, a low-code, AI-first platform that supports applications such as GEP GREEN for sustainability initiatives​.
The company’s portfolio spans various S2P and P2P service capabilities, centered around compliance, buying channel optimization, user experience, and unified master data. Examples of some of the recent contracts won include:
GEP offers a comprehensive suite of Source-to-Contract (S2C) and Procure-to-Pay (P2P) services, supported by a global delivery network and prebuilt infrastructure. The company emphasizes an AI-first transformation approach, embedding artificial intelligence, automation, and advanced analytics into its service delivery model.
GEP procurement offerings are built on a foundation for a tightly integrated model of software, consulting, and managed services—powered by proprietary AI tools and automation across the source-to-pay journey. With a unified digital backbone and decades of domain depth, GEP enables clients to shift from process execution to value orchestration across procurement operations.
