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Search within: Healthcare & Insurance BPS:

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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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Genpact in Healthcare & Insurance BPS

Find here the NelsonHall Research related to within the Healthcare & Insurance BPS program

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This vendor is not part of the KVA program

Healthcare Payer Operations Transformation 2024

published 2024-07-30 | Project by Bilal Chaudhry

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering healthcare payer services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in member engagement services & enrollment, claims management/administration, provider management/administration & network management, and care management & wellness services. Vendors evaluated for this NEAT are: Cognizant, Concentrix, Conduent, DXC Technology, Eviden, Exela Technologies, Firstsource, Genpact, Infosys, Mphasis, Sutherland, Viaante, Wipro, and WNS. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
view NEAT report all Healthcare & Insurance BPS NEAT reports about NEAT

Published reports:

published reports related to Genpact within the Healthcare & Insurance BPS program

  • Genpact - Healthcare Payer BPS

    May 29, 2019 | Vendor Analysis by NelsonHall Analyst

    Genpact is a public, global BPS company headquartered in New York City, NY. The company generated approximately $3.0bn in fiscal year 2018. The company serves payers, providers, and life sciences organizations. Genpact serves approximately two dozen payers in front-, middle-, and back-office functions. Clients include five of the top 10 commercial [...]
    view this reportdownload abstract

  • Genpact - Property & Casualty BPS

    Apr 27, 2017 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in the property and casualty BPS sector.     [...]
    view this reportdownload abstract

  • Genpact - Healthcare Provider BPS

    Nov 07, 2016 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Genpact’s offerings and capabilities in the Healthcare Provider BPS sector. Genpact is one of a number of BPS vendors analyzed in this comprehensive industry analysis. [...]
    view this reportdownload abstract

  • Genpact - Healthcare Payer BPS

    Nov 26, 2015 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Genpact’s offerings and capabilities in the healthcare payer sector.  [...]
    view this reportdownload abstract

  • Genpact - Transformation in Insurance

    Aug 27, 2015 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities for transformation in insurance BPS. Genpact is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis. [...]
    view this reportdownload abstract
find all available reports on Genpact

Discover the benefits of the Healthcare & Insurance Sourcing program

NelsonHall's Healthcare & Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how healthcare or insurance-specific process outsourcing can be applied to your organization
  • Assess the scope of healthcare and insurance processes that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your healthcare or insurance-specific functions
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their healthcare or insurance processes
  • Keep abreast of changing delivery approaches within outsourcing of healthcare or insurance-specific processes.


It also provides expert support to healthcare and insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the healthcare and insurance marketplaces, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed healthcare and insurance process outsourcing vendor assessments.
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