Mike Smart
Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
He is a also member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, David McIntire, and John Laherty. In addition, Mike has specialist knowledge in Managed Security Services (MSS), having delivered several major global MSS projects for NelsonHall.
His current project is Cyber Resiliency.
Highly regarded for his analytical talents, Mike leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.
As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.
Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization. Mike holds a 1st Class Honors BSc in Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.
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Contact Mike Smart
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Reports by Mike Smart:
Attack Surface Management
Apr 23, 2025 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Attack Surface Management market and industry trends consists of 56 pages [...]view this reportdownload abstractAtos - Attack Surface Management
Mar 14, 2025 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Atos' offerings and capabilities in Attack Surface Management [...]view this reportdownload abstractTata Consultancy Services - Attack Surface Management
Feb 21, 2025 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Tata Consultancy Services' offerings and capabilities in Attack Surface Management [...]view this reportdownload abstractTech Mahindra - Attack Surface Management
Feb 20, 2025 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Tech Mahindra's offerings and capabilities in Attack Surface Management [...]view this reportdownload abstractUnisys - Attack Surface Management
Feb 05, 2025 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Unisys' offerings and capabilities in Attack Surface Management [...]view this reportdownload abstract
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Latest blog posts by Mike Smart:
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U.K. Government AI Opportunities Action Plan Highlights
Jan 23, 2025, by Mike SmartThe U.K. government has just released its AI Opportunities Action Plan and response, which includes 50 recommendations to boost the use of AI. Watch the video for extended highlights, but here’s a brief summary: Adopting AI talent Universities will work with industry to cre[...]
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Harnessing Process Mining Data to Transform the NHS
Jul 22, 2024, by Mike SmartIn the U.K., the efficiency of the NHS, and particularly the reduction of waiting lists, continues to be a hot political topic. While promises of cash injections are met with skepticism, a recent event in London showcased how data-driven insights could help improve the NHS’ opera[...]
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UiPath Launches Autopilot for Enhanced Bot Generation & Management
Oct 23, 2023, by Mike SmartNelsonHall recently attended UiPath’s Forward VI event in Las Vegas, at which the company launched its Autopilot capabilities. While the company launched Autopilot across all its platform components, including Studio, Assistant, Apps, mining, and Test Manager, this blog focuses o[...]
Commented Tracking service articles:
Nintex Acquires Kryon for RPA and Process Understanding Capabilities
Feb 15, 2022 | Mergers and Acquisitions by Mike Smart
Automation Anywhere Acquires FortressIQ to Expand Process Discovery and Mining Capabilities
Dec 23, 2021 | Mergers and Acquisitions by Mike Smart
Splunk to Acquire Flowmill to Expand Connectivity to Additional Cloud & Infrastructure Data
Nov 24, 2020 | Mergers and Acquisitions by Mike Smart
TIBCO Acquires Information Builders to Strengthen Analytics Capabilities
Oct 22, 2020 | Mergers and Acquisitions by Mike Smart
Celonis Acquires Integromat for its Automation Platform
Oct 14, 2020 | Mergers and Acquisitions by Mike Smart