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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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Persistent in Healthcare & Insurance BPS

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Salesforce Services 2022

published 2022-09-20 | Project by Dominique Raviart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in Experience Cloud Services, Field Services, Commerce Cloud Services, Marketing Cloud Services, Revenue Cloud Services, MuleSoft Services, and Vlocity Services. Vendors evaluated for this NEAT are: Accenture, Apexon (formerly Infostretch), Capgemini, CGI, Coforge, Cognizant, Deloitte Consulting, EPAM Systems, Grazitti Interactive, IBM, Infosys, Mindtree, NTT DATA, Persistent, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].
view NEAT report all Healthcare & Insurance BPS NEAT reports about NEAT

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Recent Tracking Service

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Discover the benefits of the Healthcare & Insurance Sourcing program

NelsonHall's Healthcare & Insurance Sourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how healthcare or insurance-specific process outsourcing can be applied to your organization
  • Assess the scope of healthcare and insurance processes that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your healthcare or insurance-specific functions
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their healthcare or insurance processes
  • Keep abreast of changing delivery approaches within outsourcing of healthcare or insurance-specific processes.


It also provides expert support to healthcare and insurance process outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the healthcare and insurance marketplaces, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed healthcare and insurance process outsourcing vendor assessments.
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