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Meet the NelsonHall Team

Gaurav Parab

Gaurav Parab is a Principal Research Analyst with NelsonHall's IT Services team with global responsibility for application services research.

Within application services, he covers modern application development offerings and particularly how GenAI will impact development. He is also NelsonHall's lead analyst on ServiceNow and Salesforce applications and is frequently quoted in business media.

Gaurav joined NelsonHall in January 2024, prior to which he spent over 15 years at Infosys contributing to strategic corporate programs in marketing and consulting, including new services launches, deal pursuits, analyst relations, and user experience design.

He holds an MBA from Symbiosis International University and a Bachelor of Engineering from the University of Pune. Gaurav is also an author, screenwriter, and show creator for streaming platforms and studios. Outside of work, he spends every possible minute at the golf course pursuing his goal of becoming a single-digit handicapper. He lives in Pune, India, with his baker wife Juhi.

Contact Gaurav Parab

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Reports by Gaurav Parab:

Latest tweets by Gaurav Parab:

Latest blog posts by Gaurav Parab:

  • TCS Returns to M&A with Back-to-Back Salesforce Acquisitions

    Jan 12, 2026, by Gaurav Parab

      In December 2025, TCS announced a second acquisition (Coastal Cloud) in under two months, with both transactions targeting specialist Salesforce partners. For TCS, which has historically taken a cautious approach to M&A, the pace of recent dealmaking and the focus of these deals ar[...]

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  • Infosys Shares Best Practices in Applying GenAI to QE

    Apr 02, 2025, by Gaurav Parab

      The QE/testing industry has quickly adopted GenAI, and the nature of GenAI use cases has significantly changed in the last 18 months. Initially, the industry went through a discovery phase, identifying how to use LLMs for QE. The first GenAI use cases were test authoring (generating te[...]

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  • Salesforce Enters the Agentic AI Fray with Agentforce

    Sep 30, 2024, by Gaurav Parab

      NelsonHall recently attended Dreamforce, the annual Salesforce flagship event in San Francisco. Billed as the largest AI conference in the world, Dreamforce 2024 saw a marketing push like none other, even by Salesforce’s standards, towards Agentforce, its new platform for creatin[...]

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