HGS in NEAT Reports
Find here the NelsonHall Research related to within the NEAT Reports program
Published reports:
published reports related to HGS within the NEAT Reports program
HGS - Business Process Transformation through RPA and AI
Feb 01, 2018 | Vendor Analysis by John Willmott
HGS brands its RPA and AI based offerings within the HGS Automated Enterprise, which covers both front-office and industry-specific & back-office automation. HGS has its own proprietary automation platform, DigiCX, for front-office automation. DigiCX incorporates third-party platforms extensively, with, for example, RPA solutions used for ag [...]view this reportdownload abstractHGS and Canadian Telco - Transformational CMS
Sep 25, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "HGS and Canadian Telco - Transformational CMS" case study is an example of how transformational CMS was used to increase CSAT and sales conversion rates. [...]view this reportdownload abstractHGS and Global Credit Card Provider - Transformational CMS
Sep 25, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "HGS and Global Credit Card Provider - Transformational CMS" case study is an example of how transformational CMS was used to meet a client's increasingly stringent NPS targets. [...]view this reportdownload abstract
Recent Tracking Service
tracking service articles related to HGS within the NEAT Reports program:
Hinduja Global Solutions Opens Second CX Services Center in Manila, Philippines
Oct 13, 2025 | New Offerings by Ivan Kotzev
Hinduja Global Solutions to Open CX Services Center in Waterloo, Canada
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Hinduja Global Solutions Opens Technology Demo Lab in Manila, Philippines
Oct 18, 2024 | New Offerings by Ivan Kotzev
Hinduja Global Solutions Opens CX Services Center in Cape Town, South Africa
Oct 03, 2024 | New Offerings by Ivan Kotzev
Hinduja Global Solutions Partners with Cranium for AI Security and Trust Software
Mar 14, 2024 | New Partnerships by Ivan Kotzev
Hinduja Global Solutions Awarded CX Services Contract by UK Government Digital Service
Sep 05, 2023 | Contracts by Ivan Kotzev
Hinduja Global Solutions Completes Acquisition of TekLink
Mar 01, 2023 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions to Acquire TekLink to Strengthen Data Services
Dec 07, 2022 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions to Acquire uKnowva to Expand HMRS Platforms
Dec 07, 2022 | Mergers and Acquisitions by Ivan Kotzev
Hinduja Global Solutions Opens 150 Agent CX Services Center in Barranquilla, Colombia
Nov 30, 2022 | New Offerings by Ivan Kotzev
