• HGS - Cognitive CX Services

  Jan 27, 2020 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Cognitive CX Services. [...]

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• HGS - CX Services in Retail and CPG

  Aug 07, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in CX Services in Retail and CPG [...]

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• HGS Healthcare Payer BPS

  Mar 01, 2019 | Vendor Analysis by Sven Lohse

  In the last five years, HGS has increasingly focused on serving healthcare clients and has grown healthcare revenue from $115m (FY 2014) to $360m (est. FY2019, ending March 31.) Over that period HGS has grown its healthcare practice from approximately one-quarter of total revenue (28%) to over one half of total revenue (53%). Currently, over 80% of [...]

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• HGS - Advances in Analytics BPS

  Feb 15, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Analytics BPS. [...]

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• HGS- Digital CX Services

  Jul 31, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Digital CX Services. [...]

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• Hinduja Global Solutions Launches COVID-19 Bots

  Apr 14, 2020 | New Offerings by Ivan Kotzev

• Hinduja Global Solutions Announces Q3 FY20 Revenues Up 5.0% (Up 3.0% in CC) to Rs. 13,358m

  Feb 07, 2020 | Financial Results by Ivan Kotzev

• Hinduja Global Solutions Completes Sale of India Domestic CX Services Business to Altruist Technologies

  Feb 07, 2020 | Mergers and Acquisitions by Ivan Kotzev

• Hinduja Global Solutions Sells India Domestic CX Services Business to Altruist Technologies to Focus on Higher Value Business

  Nov 29, 2019 | Mergers and Acquisitions by Ivan Kotzev

• Hinduja Global Solutions Announces Q2 FY20 Revenues Up 11.4% (Up 11.5% in CC) to Rs. 12,906m

  Nov 11, 2019 | Financial Results by Ivan Kotzev

• Hinduja Global Solutions Awarded 3.5 Years CX Services Contract by U.K. Disclosure and Barring Service

  Sep 26, 2019 | Contracts by Ivan Kotzev

• Hinduja Global Solutions Launches HGS Digital Practice

  Sep 16, 2019 | New Offerings by Ivan Kotzev

• Hinduja Global Solutions Opens CX Services Center in Caerphilly, U.K.

  Aug 20, 2019 | New Offerings by Ivan Kotzev

• Hinduja Global Solutions Announces Q1 FY20 Revenues Up 17.2% (Up 15.3% in CC) to Rs. 12,905m

  Aug 05, 2019 | Financial Results by Ivan Kotzev

• Hinduja Global Solutions Partners with Hello Customer to Enhance VOC and Text Analytics

  Jun 10, 2019 | New Partnerships by Ivan Kotzev

Neat reports for this vendor:

• Cognitive CX Services 2020

  published 2020-02-06 by Ivan Kotzev. view | market analysis

• CX Services in Retail & CPG

  published 2019-10-17 by Ivan Kotzev. view | market analysis

• Advanced Analytics BPS

  published 2019-06-06 by Ivan Kotzev. view | market analysis

• Healthcare Commercial Payer BPS

  published 2019-05-01 by Sven Lohse. view | market analysis

• Digital CX Services

  published 2018-09-14 by Ivan Kotzev. view | market analysis

Blog posts matching: HGS

• The CX Workforce Challenge & How Vendors Are Responding

  Aug 31, 2018, by Ivan Kotzev

• CPG’s Digital CX Future: Notes from HGS Forum

  Dec 13, 2017, by Ivan Kotzev

• HGS Turns to Sheila & Veronica to Help Enhance the Digital Customer Experience

  May 30, 2017, by Ivan Kotzev

• Analytics are the Key to Disruptive Customer Experience

  Sep 08, 2016, by Ivan Kotzev

• Creating Digital Transformation: Q & A with NelsonHall CEO John Willmott

  Jun 09, 2016, by Paul Connolly