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Latest Key Vendor Assessment
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
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published reports related to within the NEAT Reports program
Feb 15, 2018 | Vendor Analysis by NelsonHall Analyst
This NelsonHall assessment analyzes Kryon Systems' offerings and capabilities in RPA & AI Technology Evaluation. [...]
view this reportdownload abstractFeb 15, 2018 | Market Analysis by John Willmott
NelsonHall’s “The Client Vision for Next Generation Customer Service” report is based on interviews with executives with responsibility for customer service operations in the U.S., U.K., and Continental Europe, specifically addressing the customer service visions of executives in each of the energy and utilities, healthcare payer, [...]
view this reportdownload abstractFeb 13, 2018 | Market Analysis by John Willmott
NelsonHall’s “Future of Digital Customer Service within GICs” report is based on interviews with executives responsible for customer service operations within Global In-house Centers (GICs) in India.
The purpose of this study is to assist organizations in understanding the requirements and expectations and visions of India base [...]
view this reportdownload abstractFeb 13, 2018 | Market Analysis by John Willmott
NelsonHall’s “Future of Digital Customer Service within Indian-headquartered companies” report is based on interviews with executives responsible for customer service operations within Indian-headquartered companies, with a strong presence in the Indian domestic market.
The purpose of this study is to assist organizations in un [...]
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