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Latest Key Vendor Assessment
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
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Published reports:
published reports related to within the NEAT Reports program
Oct 22, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "CSS Corp. and International Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost.
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view this reportdownload abstractOct 22, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "CSS Corp. and U.S. High-Tech client - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]
view this reportdownload abstractOct 17, 2014 | Vendor Analysis by Elizabeth Rennie
Resource Solutions is the recruitment process outsourcing and managed service outsourcing division of the Robert Walters Plc staffing firm. Resource Solutions was established in 1997 in the U.K. to expand Robert Walters' recruiting services into outsourcing engagements through contract expansions. [...]
view this reportdownload abstractOct 01, 2014
NelsonHall's "Sutherland and Global Network Communications Organization - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and customer churn, while improving NPS. [...]
view this reportdownload abstractOct 01, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Sutherland and U.S. Telco client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...]
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