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Latest Key Vendor Assessment
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
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Published reports:
published reports related to within the NEAT Reports program
Sep 30, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Firstsource and second U.K. Media Client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...]
view this reportdownload abstractSep 30, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Transcom and a European Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while increasing OSAT. [...]
view this reportdownload abstractSep 30, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Transcom and Australian High-Tech Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while improving CSAT. [...]
view this reportdownload abstractSep 29, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "WNS and an Online Travel Agent - Transformational CMS" case study is an example of how transformational CMS was used to enhance revenue generation. [...]
view this reportdownload abstractSep 29, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "WNS and a Utilities Provider - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost, increase CSAT and increase revenue. [...]
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