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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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published reports related to within the NEAT Reports program
Jul 14, 2015 | Vendor Analysis by NelsonHall Analyst
HCL entered the marketing BPS market in 2010, initially in support of an existing ITO client for which it was implementing a digital marketing platform across Europe. Once the platform was integrated, HCL undertook a single country proof of concept BPS campaign in support of the client's UNICA based promotional campaigns. Following the proof of con [...]
view this reportdownload abstractJul 13, 2015 | Vendor Analysis by NelsonHall Analyst
Concentrix began providing marketing BPS in 2007 with a large Korean multinational high-tech client; services included digital content management and translation. This offering has now expanded to include digital marketing strategy, interactive design, digital asset management, campaign management, social media support, analytics and sales enableme [...]
view this reportdownload abstractJul 13, 2015 | Vendor Analysis by NelsonHall Analyst
Hinduja Global Services (HGS) began its operations as Hinduja TMT in Bangalore in 2000. Its first client was a Fortune 100 U.S. based healthcare insurer for which Hinduja TMT was providing claims adjudications work. [...]
view this reportdownload abstractJul 10, 2015 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities for transformation in insurance BPS.
WNS is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis. [...]
view this reportdownload abstractJul 08, 2015 | Vendor Analysis by NelsonHall Analyst
EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...]
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