NelsonHall's Digital Transformation Technologies & Services program is designed for organizations considering, or actively engaged in, the application of robotic process automation (RPA) and cognitive services such as AI to their business processes.
The Buyer Transformation Requirements by Sector program provides a comprehensive overview of BPS markets with a focus on market developments and market forecasting by industry, service line and geography. The program provides timely identification of changes in market opportunity and service delivery mechanisms, and helps organizations understand, adopt, and optimize the next generation of business process models.
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published on Oct 03, 2024
HGS opens its first contact center in Cape Town, South Africa.
The center has ~400 people capacity to support U.K., U.S., and Australian clients over voice and digital channels.
The company has 32 sites in nine countries.
