featured posts:

• Infosys BPM: Moving from AI-Augmented Operations to AI-First Operations

  Oct 08, 2025, by John Willmott

    Infosys BPM is rapidly transitioning from traditional ‘AI-augmented operations’ with AI in the loop to ‘AI-first operations’ with humans in the loop, embracing all aspects of people, process, and technology that need to evolve for this transition. In particular:   People: will need to develop AI-first and transaction elimination mindsets and in[...]

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• UiPath Demonstrates Resilient Agentic Automation of End-to-End Processes

  Oct 03, 2025, by Mike Smart

    UiPath’s FUSION 2025 event marked a pivot for the company to agentic automation. Formerly known as Forward, the event has been rebranded FUSION to underscore UiPath’s vision for integration — the fusion of agents, robots, and humans, all orchestrated in a single unified platform. In effect, the previously launched Maestro steps up as the master orchestrator, handl[...]

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