Reports related to Teleperformance

• Teleperformance (previously Aegis): Transformational CMS Services for a U.S. Healthcare Provider

  Sep 24, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Teleperformance (previously Aegis): Transformational CMS Services for a U.S. Healthcare Provider" case study is an example of how transformational CMS was used to improve CSAT. [...]

  view this reportdownload abstract

• Teleperformance - CMS in Retail Sector

  Jun 20, 2013 | Vendor Analysis by NelsonHall Analyst

  The Teleperformance Group (Teleperformance) is a French-headquartered company offering outsourced customer relationship management (CRM) and contact center services. [...]

  view this reportdownload abstract

• Teleperformance - Customer Management Services

  Nov 07, 2012 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Teleperformance's offerings and capabilities in Customer Management Services. Teleperformance is one of a number of Customer Management Services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

  view this reportdownload abstract

• Teleperformance - Social Media Management

  Jun 26, 2012 | Vendor Analysis by Rachael Stormonth

  view this report

• Intelenet - Default Management Services

  Jun 28, 2011 | Vendor Analysis by Andy Efstathiou

  view this report

• Teleperformance - South Africa

  May 23, 2011 | Vendor Analysis by John Willmott

  view this report

• Intelenet - Banking BPO

  Oct 17, 2010 | Vendor Analysis by Andy Efstathiou

  [public] [/public] [private] [/private] [...]

  view this report