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• WNS- Customer Experience Operations Transformation

  Jan 05, 2022 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in Customer Experience Operations Transformation [...]

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• Transformative RPO for the New Era of Work

  Dec 22, 2021 | Customer Perspectives by Nikki Edwards

  This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the recruitment process outsourcing (RPO) market as well as the requirements and experiences of their peers. [...]

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• RPO & Total Talent Services

  Dec 21, 2021 | Market Analysis by Nikki Edwards

  NelsonHall’s RPO & Total Talent services market analysis consists of 182 pages, focusing on strategies for 2022 and beyond. [...]

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• Global BPS Market Forecast: 2021 - 2025 H2 Update

  Dec 17, 2021 | Market Forecast by John Willmott

  NelsonHall’s updated “BPS Market Forecast: 2021-2025 H2 Update” consists of 297 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]

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• ITS Market Forecast - 2021 - 2025 H2 Update

  Dec 17, 2021 | Market Forecast by Dominique Raviart

  NelsonHall’s updated “ITS Market Forecast: 2021-2025 H2 Update” consists of 218 pages. This report covers 11 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]

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• Concentrix - Customer Experience Operations Transformation

  Dec 15, 2021 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Customer Experience Operations Transformation [...]

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• Pontoon Solutions - RPO & Total Talent

  Dec 15, 2021 | Vendor Analysis by Nikki Edwards

  This NelsonHall assessment analyzes Pontoon Solutions' offerings and capabilities in RPO & Total Talent [...]

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• WilsonHCG - RPO & Total Talent

  Dec 15, 2021 | Vendor Analysis by Nikki Edwards

  This NelsonHall assessment analyzes WilsonHCG's offerings and capabilities in RPO & Total Talent [...]

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• AMS - RPO & Total Talent

  Dec 09, 2021 | Vendor Analysis by Nikki Edwards

  This NelsonHall assessment analyzes AMS' offerings and capabilities in RPO & Total Talent [...]

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• Infosys - Quality Engineering

  Dec 09, 2021 | Vendor Analysis by Dominique Raviart

  This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in quality engineering services. [...]

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