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Decisions - Process Understanding

Vendor Analysis

by Mike Smart

published on Mar 15, 2023

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Report Overview:

This NelsonHall assessment analyzes Decisions’ offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s Process Understanding platform evaluation profile on Decisions is a comprehensive assessment of Decisions’ process mining platform, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of process discovery and mining platforms and identifying vendor suitability for process understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the process understanding sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Decisions‘ process mining platform and the company’s market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Decisions’ process mining capabilities include:

  • Data extraction, transformation, and loading through the use of APIs and connectors to gather data from ERP systems, SAP, web apps, files, databases, and directly from Decisions using a connector
  • Process analysis through the translation of process data into flowcharts in the platform’s process map analyzer. The process map analyzer uses a standard format, with nodes denoting activities, paths between the activities, and the provision of numerous process metrics. Additionally, Decisions can display processes through a BPMN-centric approach with swimlanes. Other analyses include cost analysis and variant explorers
  • Process improvement through the use of root cause analysis with its Diagnoser tool (using root nodes and leaf nodes) or through the creation of automation case studies in the platform
  • Process monitoring using dashboards
  • Corrective action enablement with conformance checking against process models and through constraints on attributes.

SME companies that are early in their process mining and automation journeys and are looking for an all-in-one platform for process mining and automation should consider Decisions.

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