• Sutherland Global Services - Healthcare Payer BPS 2023

  Mar 28, 2023 | Vendor Analysis by John Willmott

  This NelsonHall vendor assessment analyzes Sutherland’s offerings and capabilities in healthcare payer business process services [...]

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• Sutherland - Transforming Mortgage & Loan Services

  Jun 14, 2022 | Vendor Analysis by Andy Efstathiou

  This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Mortgage & Loan Services. [...]

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• Sutherland - Social Media Customer Experience Services

  Mar 25, 2021 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Social Media Customer Experience Services [...]

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• Sutherland- CX Services in Telecom and Media

  Jul 08, 2020 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Sutherland' offerings and capabilities in CX Services in Telecom and Media. [...]

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• Sutherland - Transforming Mortgage and Loan Services

  Jul 08, 2020 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Sutherland's offerings and capabilities in Transforming Mortgage and Loans Services. [...]

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• Sutherland Opens New CX Services Center in Ilocos Norte, Philippines

  Apr 03, 2023 | New Offerings by Ivan Kotzev

• Sutherland Acquires AugmentCXM to Boost CX Analytics Capabilities

  Sep 22, 2022 | Mergers and Acquisitions by Ivan Kotzev

• Sutherland Awarded MoU by Aramco for Digital Infrastructure in Saudi Arabia

  Feb 01, 2022 | Contracts by Ivan Kotzev

• Sutherland Awarded CX Services Contract by Zenoti

  Mar 12, 2021 | Contracts by Ivan Kotzev

• Sutherland Awarded CX Services Contract Expansion for German Markets by Online Retailer

  Oct 07, 2019 | Contracts by Ivan Kotzev

• Sutherland Partners with AugmentCXM to Enhance Agent Automation

  Oct 01, 2019 | New Partnerships by Ivan Kotzev

• Sutherland to Add 750 FTEs to Alexandria, Egypt

  Oct 17, 2018 | New Offerings by Ivan Kotzev

• Sutherland Opens 2nd Center in Mandeville, Jamaica

  Jul 02, 2018 | New Offerings by Ivan Kotzev

• Sutherland Awarded Analytics Contract by Guardian Group

  Jul 10, 2017 | Contracts by Ivan Kotzev

• Sutherland Partners with Genesys for PureEngage to Enhance Multi-channel Delivery

  May 22, 2017 | New Partnerships by Ivan Kotzev

Neat reports for this vendor:

• Content Transformation 2023

  published 2023-08-15 by Ivan Kotzev. view | market analysis

• Healthcare Payer Operational Transformation 2023

  published 2023-05-24 by John Willmott. view | market analysis

• Mortgage & Loan Services 2022

  published 2022-08-09 by Andy Efstathiou. view | market analysis

• CX Operations Transformation 2022

  published 2022-02-10 by Ivan Kotzev. view | market analysis

• Social Media Customer Experience Services 2021

  published 2021-02-02 by Ivan Kotzev. view | market analysis

Blog posts matching: Sutherland Global Services

• The Case for Expanding Provider Network Coopetition Among U.S. Health Plans

  Apr 18, 2019, by Sven Lohse

• How Sutherland Facilitated Coopetition Among California Health Plans

  Mar 29, 2019, by Sven Lohse

• Analytics are the Key to Disruptive Customer Experience

  Sep 08, 2016, by Ivan Kotzev

• Evolving a CMS Client Relationship: A Sutherland Case Example

  Jun 16, 2016, by Ivan Kotzev

• The Renaissance of Self-Service: Are CMS Vendors Ready?

  Mar 24, 2016, by Ivan Kotzev