Since its creation, the software testing services industry has focused on regression testing, i.e., ensuring that previously developed software still runs after a new build. Regression testing is the core of all QA activities and has been widely adopted as part of multi-year managed services contracts. The financial services industry, with its extensive application estates updated by[...]

  We recently spoke with Qualitest, the world’s largest QA pure-play. The company is in investment mode to accelerate its growth, backed by its majority owner, PE firm Bridgepoint. The company has added Cognizant leaders to its executive team (CEO, CMO, and India MD positions) with the intention of reaching $1bn in revenues in the next five years. In support of this drive to a[...]

  The world of OT has been consulting-centric in recent years. Although their focus on digital manufacturing and IoT opportunities has intensified, enterprises have typically engaged their IT services partners mostly for use case identification, PoCs and pilot projects. Large-scale build projects have been uncommon. But the pandemic has put digital manufacturing firmly at the top of[...]

  Capgemini is aiming for low or no maintenance and support fees as part of its ADM offering. Depending on its level of responsibility for development activities, the company commits to reducing maintenance and support activities and is, therefore, making a bold statement unheard of in the IT industry. To achieve such high aspirations, the company believes Sogeti's application t[...]

  We recently talked to Infosys Validation Solutions (IVS), Infosys’ quality assurance unit, and discussed its continued investment in AI to automate testing and validate chatbots and AI models. AI-Based Analytics from Test Case and Defect Data The primary AI use cases in QA are around analytics: QA and development produce a vast amount of data that can be used for guiding [...]

  IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, following 7Summits in the U.S. It is also GBS’ fifth acquisition since IBM announced the intended s[...]

  Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services clients across sectors, with BFSI being its most significant target market. London-headquartered W[...]

  In November 2020, Atos unveiled its strategy for OneCloud, which focuses on key partnerships with the hyperscalers, and also includes three ISVs: SAP, ServiceNow, and Salesforce. We recently talked to Atos' Salesforce practice to discuss its growth plans and recent acquisitions. Atos has been a long-standing SAP partner and recently reignited its Salesforce practice, making tw[...]

  We recently talked to IBM GBS regarding its acquisition of 7Summits. After years of limited GBS M&A activity, IBM has been increasing its investment level in this business. With the planned divestment of most of its GTS business, GBS is core to IBM Services. Since October 2020, GBS has made five transactions across cloud, payments, SAP, and Salesforce. The 7Summits acquisition[...]

  We recently talked to passbrains, the crowdtesting pure-play with dual headquarters in Hamburg and Zurich that has just been acquired by German IT service and VAR vendor, msg. The acquisition is timely for passbrains. Its founder died in the summer of 2020 at a critical time, as the firm was developing the 2.0 release of its crowdtesting platform and diversifying its client base[...]

  We recently talked with Wipro regarding its 4C acquisition. Wipro accelerated the development of its Salesforce practice with the Appirio acquisition in November 2016. Indianapolis-headquartered Appirio was an essential move for Wipro, paying $500m for the firm, its second-largest acquisition ever. As well as a Salesforce business, Appirio brought in a Google practice, crowdsourcing [...]

  We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation While many large organizations have devoted considerable time and effort to continuous testing and func[...]

  QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. Since then, the focus has shifted to AI-based automation, looking initially at the automated creation[...]

  We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile apps and websites along with chatbots and connected devices/wearables. The realignment has been success[...]

  We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialist with experience in providing services to manufacturing firms expanding their business from selling[...]

  Capgemini’s Sogeti recently introduced a new TMAP book, Quality for DevOps Teams., which is a direct successor to its TMAP NEXT book published initially in 2016. TMAP NEXT has remained one of the methodology bibles that guide QA practitioners in structuring their testing projects. Sogeti has added regular updates around agile/scrum development, IoT, and digital testing that [...]

  We recently talked to Shishank Gupta, the practice head of Infosys Validation Services (IVS), about how the practice is adapting to the COVID-19 pandemic and ensuing economic crisis. Of course, the initial focus has been on employee health, helping clients, and enabling its employees to work from home, getting access to tools, applications, and connectivity. The QA practice i[...]

  We recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps making horizontal M&As at a fast pace while verticalizing its software products. NTT DATA is mirr[...]

  In a recent blog, we highlighted how Cognizant approaches the testing of connected devices. Testing connected devices brings new challenges to QA at two levels: conducting hardware testing and automation. Cognizant’s TEBOT IP is based on a combination of traditional test automation (mostly based on Selenium test scripts) and hardware powered by a Raspberry Pi, triggering physic[...]

  We recently talked to test IO, the crowdtesting vendor that was acquired by EPAM Systems last April. We wanted to understand the crowdtesting positioning of the company, learn more about the User Story crowdtesting offering launched in December 2019, and understand how test IO fits within the larger EPAM organization. Founded in 2011, test IO today has 200 clients, many in the ret[...]