This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering operational transformation services enabled by GenAI. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in understanding GenAI requirements, support for customer interactions, support for BPS service delivery, and developing custom GenAI solutions. Vendors evaluated for this NEAT are: ArvatoConnect, Atos, Coforge, Concentrix, Genpact, HGS, Infosys, Movate, Sopra Steria, Swiss Post Solutions, TCS, and WNS. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Human Capital Management (HCM) technology, incorporating GenAI. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors in the SMB and mid- to large-company markets. Vendors evaluated for this NEAT are: ADP, BIPO, Cornerstone, Dayforce, HiBob, Infor, isolved, MYND, Oracle, Paychex, Paycor, Paylocity, SD Worx, SuccessFactors, UKG, Workday, and Zellis. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Experience (CX) transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in CX improvement, cost optimization, and revenue generation. Vendors evaluated for this NEAT are: Alorica, Armatis, ArvatoConnect, Atento, Bosch Service Solutions, Concentrix, Conduent, Firstsource, Foundever, IGT Solutions, Infosys, Movate, Mplus, ResultsCX, Startek, Tech Mahindra, TELUS Digital, TP, Transcom, transcosmos, VXI Global Solutions, Wipro, and WNS. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, with smart digital capability, and with multi-country payroll capability. Vendors evaluated for this NEAT are: activpayroll, ADP, AscentHR, CloudPay, Deel, EY, HR Path, isolved, Neeyamo, Paychex, Paylocity, Ramco Systems, SD Worx, Strada, TMF Group, UKG, Vistra, and Zalaris. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering global EOR services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in delivering EOR product innovation. Vendors evaluated for this NEAT are: Atlas, BIPO, CXC Global, Deel, G-P, Multiplier, Neeyamo, Pebl, Remofirst, Remote, and Safeguard Global. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].