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Mortgage & Loan Services - Market Update
Jun 24, 2024 | Market Reports by Andy Efstathiou
This document provides an update to NelsonHall’s assessment of the mortgage and loans services market in the light of recent market developments. [...]view this reportdownload abstract
NEAT analysis:
Mortgage & Loan Services 2022
Published on: August 9, 2022 by Andy EfstathiouLatest Mortgage & Loan Client Perspective
Next Generation Mortgage and Loans 2018
Oct 04, 2018 | Customer Perspectives by Andy Efstathiou
NelsonHall's client perspective of Next Generation Mortgage and Loans 2018 consists of 36 pages. [...]view this reportdownload abstract
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Mortgage & Loan:
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Lenders Gear Up for Rapid Growth in Loan Originations
Jan 06, 2025, by Andy EfstathiouGlobal loan originations have declined since COVID and the trough of interest rates in April 2020. For example, in the U.S., loan originations fell from $4.51 trillion in 2021 to $1.50 trillion in 2023. Currently, interest rates in the U.S. are declining, and mortgage originations in t[...]
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WNS’ as-a-service Loan Origination Helps Address Cost & Volume Issues
May 09, 2023, by Andy EfstathiouThe lending business is highly cyclical due to its sensitivity to interest rates, economic cycles, and capital availability to fund loans. According to the Mortgage Bankers Association, these factors are currently driving down mortgage originations, which have fallen 60% y/y in the U.S[...]
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Data Management & Operational Agility Key to Mortgage & Loan Industry Transformation
Oct 10, 2022, by Andy EfstathiouIn NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services[...]
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Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
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How NS&I Transformed its Digital Banking Customer Experience
Nov 24, 2017, by Andy EfstathiouNelsonHall recently hosted a webinar in which U.K.’s National Savings and Investments (NS&I) discussed how it has transformed its customer experience and operations delivery, and in so doing increased the value of assets managed by 245% and annual contact volumes by 660% whil[...]
latest blog posts on
Mortgage & Loan:
-
Lenders Gear Up for Rapid Growth in Loan Originations
Jan 06, 2025, by Andy EfstathiouGlobal loan originations have declined since COVID and the trough of interest rates in April 2020. For example, in the U.S., loan originations fell from $4.51 trillion in 2021 to $1.50 trillion in 2023. Currently, interest rates in the U.S. are declining, and mortgage originations in t[...]
-
WNS’ as-a-service Loan Origination Helps Address Cost & Volume Issues
May 09, 2023, by Andy EfstathiouThe lending business is highly cyclical due to its sensitivity to interest rates, economic cycles, and capital availability to fund loans. According to the Mortgage Bankers Association, these factors are currently driving down mortgage originations, which have fallen 60% y/y in the U.S[...]
-
Data Management & Operational Agility Key to Mortgage & Loan Industry Transformation
Oct 10, 2022, by Andy EfstathiouIn NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services[...]
-
Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
-
How NS&I Transformed its Digital Banking Customer Experience
Nov 24, 2017, by Andy EfstathiouNelsonHall recently hosted a webinar in which U.K.’s National Savings and Investments (NS&I) discussed how it has transformed its customer experience and operations delivery, and in so doing increased the value of assets managed by 245% and annual contact volumes by 660% whil[...]
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