latest market analysis
in Mortgage & Loan:
Transforming Mortgage and Loan Services
Jul 17, 2025 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of Mortgage and Loan Services consists of 98 pages. [...]view this reportdownload abstract
NEAT analysis:
Mortgage & Loan Services 2025
Published on: July 14, 2025 by Andy EfstathiouLatest Mortgage & Loan Client Perspective
Transforming Mortgage and Loan Services
Jul 23, 2025 | Customer Perspectives by Andy Efstathiou
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the mortgage and loan services market as well as the requirements and experiences of their peers. [...]view this report
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Mortgage & Loan:
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How Mortgage & Loan Operational Services Are Transforming
Jul 18, 2025, by Andy EfstathiouI recently completed a global market assessment of mortgage and loan operations services. I found that the mortgage and loan industry is restructuring at a faster pace than at any time since the Savings and Loan Crisis of the early 1990s, as mergers and divestitures have increased in s[...]
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Lenders Gear Up for Rapid Growth in Loan Originations
Jan 06, 2025, by Andy EfstathiouGlobal loan originations have declined since COVID and the trough of interest rates in April 2020. For example, in the U.S., loan originations fell from $4.51 trillion in 2021 to $1.50 trillion in 2023. Currently, interest rates in the U.S. are declining, and mortgage originations in t[...]
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WNS’ as-a-service Loan Origination Helps Address Cost & Volume Issues
May 09, 2023, by Andy EfstathiouThe lending business is highly cyclical due to its sensitivity to interest rates, economic cycles, and capital availability to fund loans. According to the Mortgage Bankers Association, these factors are currently driving down mortgage originations, which have fallen 60% y/y in the U.S[...]
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Data Management & Operational Agility Key to Mortgage & Loan Industry Transformation
Oct 10, 2022, by Andy EfstathiouIn NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services[...]
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Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
latest blog posts on
Mortgage & Loan:
-
How Mortgage & Loan Operational Services Are Transforming
Jul 18, 2025, by Andy EfstathiouI recently completed a global market assessment of mortgage and loan operations services. I found that the mortgage and loan industry is restructuring at a faster pace than at any time since the Savings and Loan Crisis of the early 1990s, as mergers and divestitures have increased in s[...]
-
Lenders Gear Up for Rapid Growth in Loan Originations
Jan 06, 2025, by Andy EfstathiouGlobal loan originations have declined since COVID and the trough of interest rates in April 2020. For example, in the U.S., loan originations fell from $4.51 trillion in 2021 to $1.50 trillion in 2023. Currently, interest rates in the U.S. are declining, and mortgage originations in t[...]
-
WNS’ as-a-service Loan Origination Helps Address Cost & Volume Issues
May 09, 2023, by Andy EfstathiouThe lending business is highly cyclical due to its sensitivity to interest rates, economic cycles, and capital availability to fund loans. According to the Mortgage Bankers Association, these factors are currently driving down mortgage originations, which have fallen 60% y/y in the U.S[...]
-
Data Management & Operational Agility Key to Mortgage & Loan Industry Transformation
Oct 10, 2022, by Andy EfstathiouIn NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services[...]
-
Mortgage & Loan Industry Facing Profound Changes, Transforms Operational Delivery
Jul 28, 2020, by Andy EfstathiouNelsonHall recently completed a market assessment and forecast report on Transforming Mortgage and Loan Services. We found that the lending industry is undergoing profound operational change as it adapts to slowing loan growth and emerging customer populations that are younger and more[...]
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