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Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
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This vendor is not part of the KVA program
published 2025-02-18 | Project by Bilal Chaudhry
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering property & casualty (P&C) insurance operations services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI. Vendors evaluated for this NEAT are: Capgemini, Cognizant, DXC, EXL, Foundever, Genpact, TCS, WNS, and Xceedance. To find out more, contact Guy Saunders (EMEA) at
[email protected] or Darrin Grove (N. America) at
[email protected].
Published reports:
published reports related to Genpact within the Core Banking program
May 18, 2018 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Genpact's offerings and capabilities in Digital Banking services. Genpact is one of a number of banking operations services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]
view this reportdownload abstractSep 06, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Next Generation Mortgage and Loan BPS. Genpact is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]
view this reportdownload abstractMar 29, 2017 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Genpact's offerings and capabilities in FinTech services for the banking industry. Genpact is one of a number of banking services vendors analyzed in NelsonHall’s comprehensive industry analysis programs. [...]
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