Vendor Analysis
published on Aug 16, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Trigent's offerings and capabilities in quality engineering services
Who is this Report for:
NelsonHall’s Quality Engineering profile on Trigent is a comprehensive assessment of Trigent’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
 - Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
 - Financial analysts and investors specializing in the QE and IT services sectors.
 
Scope of this Report:
The report provides a comprehensive and objective analysis of Trigent’s QE offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
 - Analysis of the company’s strengths, challenges, and outlook
 - Revenue estimates
 - Analysis of the company’s offerings and key service components
 - Analysis of the company’s delivery organization, including the location of delivery centers.
 
Key Findings & Highlights:
Trigent was founded in 1995 and has its headquarters in Southborough, MA, close to Boston. The company has a headcount of 2.6k and has an India-centric delivery model. Its main delivery center is in Bangalore. NelsonHall estimates the revenues of Trigent were approximately $50m in calendar year 2023.
The company has a background in servicing the software product development needs of ISVs in the U.S. It has helped clients transform on-premise software products to SaaS ones, focusing on rehosting/re-platforming or redeveloping them. Trigent has also worked on SaaS specificities, such as metering/billing and data circulation, while using cloud-native services. Altogether, the company has developed ~600 software products.
Owing to its work with ISVs, Trigent highlights it has the following capabilities:
- Mobile app and cloud-native software development (‘product engineering services’)
 - RPA, analytics and AI (‘business transformation’)
 - Development methodologies, such as Agile and deployment of DevOps tools
 - Quality Engineering (‘for omnichannel customer experience’), using AI.
 
Trigent expanded to implement the products it had helped develop.
The company works through ODCs through Build, Operate, and Transfer agreements.
