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Minacs Worldwide, Inc in CX Services by Industry

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CMS in Hi-Tech

published 2015-11-23 | Project by Vicki Jenkins

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Hi-Tech sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on increased quality, technical support, and cost reduction. Vendors evaluated are Alorica, Concentrix, CSS Corp, Expert Global Solutions (EGS), HGS, Minacs, Sitel, Sutherland, Sykes, Teleperformance, TeleTech, and Transcosmos. To find out more, contact Guy Saunders at [email protected].
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Published reports:

published reports related to Minacs Worldwide, Inc within the CX Services by Industry program

  • Minacs - CMS in High Tech

    Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

    The Minacs Group, Inc. (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. It provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]
    view this reportdownload abstract

  • Minacs - CMS in Telecommunications/Cable/Satellite

    Oct 28, 2014 | Vendor Analysis by NelsonHall Analyst

    The Minacs Group, Inc. (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. It provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]
    view this reportdownload abstract
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