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Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.
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programcode = CXSCXI
programid = 158
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This vendor is not part of the KVA program
published 2017-10-26 | Project by Andy Efstathiou
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Mortgage & Loan business process services as part of their banking BPS portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on origination and the development of new digital banking models. Vendors evaluated are Atos, Capgemini, Computershare, Mphasis-Digital Risk, Firstsource, Genpact, Infosys, Intelenet, SLK, Sutherland, Tata BSS, TCS, Wipro, and WNS. To find out more, contact Guy Saunders at
[email protected].
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published reports related to Tata BSS within the CX Services by Industry program
Oct 31, 2014 | Vendor Analysis by NelsonHall Analyst
Tata Business Support Services Limited (Tata BSS) was founded in 2004 as a wholly owned subsidiary of Tata Sons, the holding company of the Tata Group. It changed its name from E2E SerWiz Solutions to Tata BSS in 2008. [...]
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