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Healthcare Payer Operations Transformation 2023
Jun 15, 2023 | Market Analysis by John Willmott
NelsonHall’s Healthcare Payer Operations Transformation market analysis consists of 88 pages. [...]view this reportdownload abstract
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Healthcare Payer Operational Transformation 2023
Published on: May 24, 2023 by John WillmottLatest Healthcare Payer Client Perspective
U.S. Commercial Healthcare Payer BPS
Sep 27, 2019 | Customer Perspectives by NelsonHall Analyst
NelsonHall's client perspective of U.S. Commercial Healthcare Payer BPS Customer Perspective consists of 27 pages. [...]view this reportdownload abstract
Latest Healthcare Payer Market Forecast
Global Insurance BPO Market Forecast 2014-2018
Aug 18, 2014 | Market Forecast by NelsonHall Analyst
NelsonHall's "Global Insurance BPO Market Forecast: 2014-2018" consists of 50 pages. [...]view this reportdownload abstract
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Conduent Partners with Microsoft to Underpin Client GenAI Innovation Initiatives
May 02, 2024, by John WillmottConduent has partnered with Microsoft to use Microsoft Azure OpenAI to underpin its GenAI innovation initiatives with clients. Its GenAI journey includes: Selecting use cases focused on improving quality, throughput, and cycle times Adoption of pilots in healthcare claims ad[...]
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Price Transparency in Healthcare Payer BPS Market: Capgemini Spotlight
Aug 02, 2021, by NelsonHall AnalystIn 2020, the U.S. healthcare payer BPS market saw accelerated growth in the adoption and design of digital solutions across all functional areas. The acceleration is driven mainly by consumer demand for an "Amazon" experience from their health plans and providers, to know the[...]
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COVID-19: Driving a New Normal for Healthcare, A Cognizant POV
Oct 13, 2020, by NelsonHall AnalystDigital front doors and transparency a new normal for healthcare? U.S. healthcare is no stranger to an environment of continuous change and has not been spared the effects of the COVID-19 global pandemic in 2020. The unique circumstances born from the need for social distancing during the pan[...]
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How NTT DATA Established Enterprise Automation Governance for BCBS Health Insurance Carrier
Apr 29, 2019, by NelsonHall AnalystIn this blog, I look at how NTT DATA worked with a large Blue Cross Blue Shield (BCBS) health insurance carrier to establish an enterprise governance structure for automation, and at the lessons learnt along the way. Like many other large BCBS carriers, the company had piloted RPA i[...]
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The Case for Expanding Provider Network Coopetition Among U.S. Health Plans
Apr 18, 2019, by NelsonHall AnalystIn my previous blog, I described how, since 2017, Sutherland has created a shared services model that obviates the need for participating California health plans to separately build and update parallel databases to track the availability of providers of nonurgent care for Medicaid reci[...]
latest blog posts on
Healthcare Payer:
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Conduent Partners with Microsoft to Underpin Client GenAI Innovation Initiatives
May 02, 2024, by John WillmottConduent has partnered with Microsoft to use Microsoft Azure OpenAI to underpin its GenAI innovation initiatives with clients. Its GenAI journey includes: Selecting use cases focused on improving quality, throughput, and cycle times Adoption of pilots in healthcare claims ad[...]
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Price Transparency in Healthcare Payer BPS Market: Capgemini Spotlight
Aug 02, 2021, by NelsonHall AnalystIn 2020, the U.S. healthcare payer BPS market saw accelerated growth in the adoption and design of digital solutions across all functional areas. The acceleration is driven mainly by consumer demand for an "Amazon" experience from their health plans and providers, to know the[...]
-
COVID-19: Driving a New Normal for Healthcare, A Cognizant POV
Oct 13, 2020, by NelsonHall AnalystDigital front doors and transparency a new normal for healthcare? U.S. healthcare is no stranger to an environment of continuous change and has not been spared the effects of the COVID-19 global pandemic in 2020. The unique circumstances born from the need for social distancing during the pan[...]
-
How NTT DATA Established Enterprise Automation Governance for BCBS Health Insurance Carrier
Apr 29, 2019, by NelsonHall AnalystIn this blog, I look at how NTT DATA worked with a large Blue Cross Blue Shield (BCBS) health insurance carrier to establish an enterprise governance structure for automation, and at the lessons learnt along the way. Like many other large BCBS carriers, the company had piloted RPA i[...]
-
The Case for Expanding Provider Network Coopetition Among U.S. Health Plans
Apr 18, 2019, by NelsonHall AnalystIn my previous blog, I described how, since 2017, Sutherland has created a shared services model that obviates the need for participating California health plans to separately build and update parallel databases to track the availability of providers of nonurgent care for Medicaid reci[...]
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