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Contracts Database

for Healthcare Payer

Track the pattern of service adoption by monitoring Healthcare Payer contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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HGS in Healthcare Payer

Find here the NelsonHall Research related to within the Healthcare Payer program

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This vendor is not part of the KVA program

CX Services Transformation 2024

published 2024-02-22 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Experience (CX) transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in CX improvement, cost optimization, and revenue generation. Vendors evaluated for this NEAT are: Alorica, Arvato, Atento, Concentrix, Conduent, Firstsource, Foundever, HGS, Infosys, IntouchCX, Movate, ResultsCX, TaskUs, Tech Mahindra, Teleperformance, Transcom, and WNS Global Services. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
view NEAT report all Healthcare Payer NEAT reports about NEAT

Published reports:

published reports related to HGS within the Healthcare Payer program

  • HGS - Healthcare Payer BPS 2021

    Mar 23, 2021 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in healthcare payer BPS managing effectiveness services. [...]
    view this reportdownload abstract

  • HGS Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by NelsonHall Analyst

    In the last five years, HGS has increasingly focused on serving healthcare clients and has grown healthcare revenue from $115m (FY 2014) to $360m (est. FY2019, ending March 31.) Over that period HGS has grown its healthcare practice from approximately one-quarter of total revenue (28%) to over one half of total revenue (53%). Currently, over 80% of [...]
    view this reportdownload abstract

  • HGS - Healthcare Payer BPS

    Nov 26, 2015 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes HGS’ offerings and capabilities in the healthcare payer sector.  [...]
    view this reportdownload abstract
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