featured research
in Operations Transformation:
Process Understanding
Sep 09, 2024 | Market Analysis by Mike Smart
NelsonHall’s Process Understanding market analysis consists of 61 pages [...]view this reportdownload abstractProcess Understanding 2023
Jun 06, 2023 | Market Analysis by Mike Smart
NelsonHall’s Process Understanding market analysis consists of 71 pages [...]view this reportdownload abstractProcess Discovery & Mining Technology Evaluation 2021
Oct 25, 2021 | Market Analysis by Mike Smart
NelsonHall's market analysis of Process Discovery & Mining Technology Evaluation industry and trends consists of 83 pages plus detailed appendices. [...]view this reportdownload abstractIntelligent Automation Technology Platform Evaluation
Aug 31, 2021 | Market Analysis by Mike Smart
NelsonHall’s market analysis of the intelligent automation market consists of 57 pages. [...]view this reportdownload abstractBlockchain Services 2021
Apr 27, 2021 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Blockchain Services consists of 57 pages. [...]view this reportdownload abstractBusiness Process & Case Management Technology Evaluation
Dec 15, 2020 | Market Analysis by Mike Smart
NelsonHall's market analysis of the Business Process & Case Management Technology Evaluation Services consists of 48 pages. [...]view this reportdownload abstractProcess Discovery & Mining Technology Evaluation
Jul 28, 2020 | Market Analysis by Mike Smart
NelsonHall's market analysis of Process Discovery & Mining Technology Evaluation consists of 55 pages. [...]view this reportdownload abstractDocument Cognition SmartLabTest Evaluation
Apr 09, 2020 | Market Analysis by Mike Smart
NelsonHall's SmartLabTest evaluation of the Document Cognition Platforms consists of 44 pages. All significant document cognition platform vendors were invited to take part in the NelsonHall SmartLabTest. Of those invited to the project, five platform vendors were in a position to build and submit suitable cognition m [...]view this reportdownload abstractIntelligent Automation Platforms
Aug 19, 2019 | Market Analysis by Mike Smart
NelsonHall's market analysis of Intelligent Automation Platforms consists of 58 pages. [...]view this reportdownload abstract
NEAT Reports are available for this program!
NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and Operations Transformation.
view all NEAT reports learn more about NEATLatest Operations Transformation Market Forecast
NelsonHall's Self-Service Forecast Tool
This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
access forecast toolfeatured blog posts on
Operations Transformation:
-
Infosys BPM: Moving from AI-Augmented Operations to AI-First Operations
Oct 08, 2025, by John WillmottInfosys BPM is rapidly transitioning from traditional ‘AI-augmented operations’ with AI in the loop to ‘AI-first operations’ with humans in the loop, embracing all aspects of people, process, and technology that need to evolve for this transition. In particular:[...]
-
UiPath Demonstrates Resilient Agentic Automation of End-to-End Processes
Oct 03, 2025, by Mike SmartUiPath’s FUSION 2025 event marked a pivot for the company to agentic automation. Formerly known as Forward, the event has been rebranded FUSION to underscore UiPath’s vision for integration — the fusion of agents, robots, and humans, all orchestrated in a single uni[...]
latest blog posts on
Operations Transformation:
-
Infosys BPM: Moving from AI-Augmented Operations to AI-First Operations
Oct 08, 2025, by John WillmottInfosys BPM is rapidly transitioning from traditional ‘AI-augmented operations’ with AI in the loop to ‘AI-first operations’ with humans in the loop, embracing all aspects of people, process, and technology that need to evolve for this transition. In particular:[...]
-
UiPath Demonstrates Resilient Agentic Automation of End-to-End Processes
Oct 03, 2025, by Mike SmartUiPath’s FUSION 2025 event marked a pivot for the company to agentic automation. Formerly known as Forward, the event has been rebranded FUSION to underscore UiPath’s vision for integration — the fusion of agents, robots, and humans, all orchestrated in a single uni[...]
Subscribe here to receive
free blog alerts for this blog:
Operations Transformation twitter coverage:
Follow NelsonHall analysts to monitor ongoing developments in Operations Transformation
Latest tweets from our analysts:
latest Operations Transformation tracking service articles
Transcom Announces Q3 2025 Revenues Down 0.1% (Up 1.1% Organic) to €181.6m
Oct 28, 2025 | Financial Results by Ivan Kotzev
Foundever Opens Multilingual CX Services Center in Malaga, Spain
Oct 23, 2025 | New Offerings by Ivan Kotzev
IBM Consulting Announces Q3 2025 Revenues Up 3.0% (Up 2.0% in CC) at $5.3bn
Oct 22, 2025 | Financial Results by John Laherty
Infosys Awarded F&A BPS Contract Renewal by Professional Services Auditing Firm
Oct 22, 2025 | Contracts by Rachael Stormonth
NTT DATA Acquires Alchemy Technology Services to Enhance Insurance Capabilities
Oct 22, 2025 | Mergers and Acquisitions by John Laherty
Accenture Expands AWS Collaboration, Focusing on Public Sector
Oct 21, 2025 | New Partnerships by Rachael Stormonth
Capita Awarded Four Year CX Services Contract by TfL
Oct 21, 2025 | Contracts by Ivan Kotzev
Cognizant Awarded Insurance BPS and Automation Contract by AP Pension
Oct 20, 2025 | Contracts by Mike Smart
EXL Awarded Multi-Year F&A BPS Contract Renewal by Whitebread PLC
Oct 17, 2025 | Contracts by Vaibhav Wardhan
IBM to Acquire Cognitus to Enhance Global SAP Capabilities
Oct 17, 2025 | Mergers and Acquisitions by John Laherty


