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- Digital Transformation Technologies & Services
NelsonHall's Digital Transformation Technologies & Services program is designed for organizations considering, or actively engaged in, the application of robotic process automation (RPA) and cognitive services such as AI to their business processes.
- BPS Market Development
The BPS Market Development program provides a comprehensive overview of BPS markets with a focus on market developments and market forecasting by industry, service line and geography. The program provides timely identification of changes in market opportunity and service delivery mechanisms, and helps organizations understand, adopt, and optimize the next generation of business process models.
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This vendor is not part of the KVA program
published 2025-04-23 | Project by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX conversational commerce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in sales and retention. Vendors evaluated for this NEAT are: Concentrix, Firstsource, Foundever, HGS, IGT Solutions, iSON Xperiences, Movate, TELUS Digital, TP, Transcom, and WNS. To find out more, contact Guy Saunders (EMEA) at
[email protected] or Darrin Grove (N. America) at
[email protected].
Recent Tracking Service
tracking service articles related to Concentrix within the Digital Transformation Technologies & Services program:
Apr 13, 2015 | New Partnerships by NelsonHall Analyst
May 14, 2014 | New Partnerships by NelsonHall Analyst
Apr 11, 2012 | New Offerings by NelsonHall Analyst
Feb 02, 2009 | Contracts by NelsonHall Analyst
Dec 13, 2007 | Contracts by NelsonHall Analyst
Aug 02, 2007 | Contracts by NelsonHall Analyst
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